Talk to a person, at any hour

There is no answering machine and no out of hours. Send a message at two in the afternoon or two in the morning and it reaches the same dispatch team, usually with a fixed price back within a few minutes.

Three ways to get hold of us, all answered by the same team

Use whichever suits you. WhatsApp is the fastest because you can send a flight number, a screenshot of your booking or a photo of the luggage without typing it all out.

 

WhatsApp

Send your journey and get a fixed price back, usually within a few minutes. Best for flight numbers, changes on the day, and anything easier to show than to describe.

Phone

+447 853 311555

Ring any hour of the day or night. Best if you are standing at an airport, your plans have just changed, or you would rather explain the journey than type it.

Email

bookings@autodispatch.co.uk

Best for account bookings, invoices, several journeys at once, or anything with an attachment. Replies usually go out within the hour.

Send a message

Prefer to write it down?

Fill this in and we will come back to you. If you already know the full journey and want a firm price, the quote form asks for a few more details and gets you a figure faster.

What happens after you send it

We read it, not a bot

Someone on dispatch picks it up and checks the route, timing and what the journey actually needs.

You get one fixed price

Covering the vehicle, driver, airport parking and drop off charges, and the free waiting period.

Confirm and it is booked

Driver and vehicle details come through before the day. Nothing is charged until you confirm.
 

Dispatch is staffed, not automated

The same team answers at 3am as at midday.

Coverage

Where AutoDispatch works

Auto Dispatch operates across the whole of the UK, connecting customers with suitable transport services for journeys nationwide. From local trips to long-distance travel, we arrange the right service for your journey wherever you need to go in England, Scotland, Wales or Northern Ireland.

Southampton

City centre, Southampton Central, Airport Parkway and the docks.

Portsmouth

Including Portsmouth International Port and the ferry terminals.

Eastleigh

Eastleigh station, Chandler’s Ford and Southampton Airport.

Reading

Reading station and the Heathrow commuter corridor.

Bournemouth

Town centre work and Bournemouth Airport transfers.

London

Minicab work and long distance runs to and from the capital.

Heathrow

All terminals, arrivals meet and greet or kerbside pickup.

Gatwick

North and South terminals, day and night.

 

Coverage

Where your driver will be waiting

The most common reason people ring on the day is that they have landed and are not sure where to go. Here is how it works, so you do not have to.

Airport pickups

Your driver waits in the arrivals hall with a name board, at the meeting point for your terminal. The exact spot is sent to you the day before.

Cruise terminals

Ocean, Mayflower, City and Horizon each have their own drop off arrangement. We confirm which one your ship is using before the day.

Stations and home pickups

The driver calls or messages when they arrive. For stations, we agree the pickup point when you book rather than on the platform.

If you cannot find your driver

Ring the number on your confirmation before you leave the terminal. Do not book another car. Nine times out of ten they are one hall over.

Hours and office

Open every hour of every day of the year

Booking hours

24 hours a day, 7 days a week, including bank holidays and Christmas. There is no separate out of hours number because there is no out of hours.

How far ahead to book

From as soon as possible up to 12 months. Cruise embarkation days, minibuses, wheelchair accessible vehicles and anything before 6am go first, so book those early.

Office

Bookings are taken by phone, WhatsApp and online. The office is not a walk in counter, so please get in touch before visiting.